Privacy Policy
Last Updated: March 15, 2024
This Privacy Policy describes how ComplianceQuest ("we," "us," or "our") collects, uses, and discloses your personal information when you use our services. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We collect several types of information from and about users of our services:
- Personal Information: Name, email address, phone number, job title, and company affiliation
- Account Information: Login credentials, account preferences, and security settings
- Training Data: Performance metrics, completion rates, and assessment scores
- Usage Information: How you interact with our platform, including features used and time spent
- Technical Data: IP address, browser type, device information, and cookies
- Communication Data: Customer support interactions and feedback submissions
- Professional Development Records: Certification progress and continuing education credits
- Compliance History: Training completion records and regulatory requirement fulfillment
How We Use Your Information
We use your information for the following purposes:
- Providing and improving our services
- Personalizing your training experience
- Tracking and certifying compliance requirements
- Analyzing platform performance and user behavior
- Communicating updates and important information
- Responding to your inquiries and support requests
- Maintaining the security of our platform
- Meeting legal and regulatory obligations
- Preventing fraud and unauthorized access
Information Sharing and Disclosure
We may share your information with:
- Service providers who assist in operating our platform
- Regulatory authorities when required by law
- Your employer for training verification purposes
- Professional certification bodies for credit validation
- Third-party auditors for compliance verification
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Employee training on data protection
- Incident response procedures
Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your information
- Opt-out of marketing communications
- Export your training data
- Restrict certain data processing
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
ComplianceQuest
The Pittock Block
921 SW Washington Street
Portland OR 97205, USA
Phone: +1-503-581-6485
Email: privacy@compliancequest.com